Everything you know about a customer, in one record you can act on.
Not a warehouse table and not an address book. What they did, what they agreed to, and when and where to reach them.
“Identity is resolved differently in every tool. Consent lives in three places. The browsing before sign-up belongs to nobody. And the "engagement score" rewards sending more.”
What you do on xNotify.
Attach the browsing to the customer.
INTELLIGENCEVisits before sign-up join the record when the person identifies themselves, usable in segments and journeys.
Read the whole relationship.
INTELLIGENCEA cross-channel timeline, a best time to send, the channel they answer, and a score that falls when you over-message them.
Keep consent per channel, dated.
TRUSTOpted in to WhatsApp and out of SMS is exactly that, with history, and journeys read it directly.
Build audiences on what you observed.
INTELLIGENCESix condition families, the size before you save, every recomputation recorded.
A journey you could ship in the pilot.
New sign-up → Prior browsing attached → Best channel chosen from their own behaviour → Their best time → Welcome on that channel
Configurations you build in the pilot, not documented deployments.