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SMS

Text that knows which lane it's in.

One-time passwords and promotions have nothing in common operationally. Here they never share a lane.

THE CHANNEL

What it's for.

The message that reaches almost any phone: codes, alerts, reminders, statements, recovery, and the last rung of every fallback chain.

01 · Lanes

Separate lanes.

OTP, transactional, marketing and informational traffic each carry their own channel order, escalation and dispatch rate. Route codes through a premium local account and promotions through a cheaper one, on your own provider contracts, mapped by traffic class and by destination. A marketing burst cannot consume the throughput a login depends on. A dedicated secured route class exists for sensitive traffic.

02 · Recognition

Send what your systems already say.

If your core system emits finished text, point it at xNotify as it is. The platform recognises each message against your templates, categorises it for pricing and compliance, and groups similar messages so you can see how many of each kind went out. Nothing gets rewritten on your side.

03 · Compose

Write within the limits.

Character and segment limits are enforced as you type, with a live preview and AI-assisted copy that is checked before it can send.

04 · Replies

Replies that steer the journey.

Inbound SMS is captured and a journey can wait on it: YES, STOP, 1, each mapped to its own path with its own window, and a fallback for silence. A structured reply becomes named data the journey can act on.

05 · Events

What comes back.

Delivery status and inbound replies, as events. Every message keeps its route, each attempt and the carrier's final word.

What it replaces

An SMS gateway with one lane, one rate and a report that ends at "sent".

The pilot

Your codes in their own lane, in eight weeks.

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